Announcement 19-0084: Lock Extension Automation


Carrington Mortgage Services, LLC (CMS) is pleased to announce the Lock Desk has re-enabled the Auto-lock functionality. Effective immediately on Correspondent loan submissions, all rate lock extensions no longer require a written email request to be sent to the Lock Desk. Correspondent Sellers now have the ability to submit Lock Extension requests directly in Optimal Blue. This enhancement automatically approves the extension request. All existing Rate Lock policies still apply.

Please note: Already processed manual lock extensions can only be processed through the Lock Desk. To extend a lock that has already been manually extended Correspondent Sellers should email the lock desk at


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