Announcement 20-0031: Conventional Cash-Out Refinance Transactions Discontinued

April 27, 2020


Due to recent Fannie Mae/Freddie Mac guidance related to cash-out refinances where borrowers request forbearance assistance, effective immediately and until further notice, Carrington Mortgage Services, LLC (CMS) will no longer offer cash-out refinance transactions under the conventional loan program.  As CMS cannot foresee when a borrower will request forbearance assistance for this loan program, there is substantial risk of not being able to sell the loan at a profitable price to Fannie Mae/Freddie Mac at this time.

CMS will not accept any new loan submissions for conventional cash-out refinance transactions. All loan submissions in the pipeline that are not currently locked will be removed from the pipeline. All loans currently locked must be delivered on or before the lock expiration date. No lock extensions will be granted.


Please contact with any questions.

Carrington thanks you for your business.


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Carrington Mortgage Services LLC
P.O. Box 692408
San Antonio, TX 78269-2408

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This information is provided for your convenience and Carrington Mortgage Services, LLC makes no warranties concerning the accuracy or completeness of any of the information. This is not financial or legal advice and should not be taken as such. This information is for mortgage professionals only and is not intended for distribution to consumers.
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An Equal Housing Opportunity Lender. Copyright 2007 - 2024 . Carrington Mortgage Services, LLC headquartered at 1600 South Douglass Road, Suites 110 & 200-A, Anaheim, CA 92806. NMLS ID # 2600. Toll Free # 800-561-4567. All rights reserved. Restrictions may apply. All loans are subject to credit, underwriting and property approval guidelines. Nationwide Mortgage Licensing System (NMLS) Consumer Access Web Site:

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Government Agency Approval | FHA Non-Supervised Mortgage Approval #: 24751-0000-5 | VA Automatic Lender Approval #: 902324-00-00

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